Shipping policy

Shipping Policy

Last Updated: June 21, 2026

At MediBee, we are committed to delivering your orders quickly, safely, and efficiently. Please review our Shipping Policy below.

🚚 Shipping Coverage

We currently ship across India.

At this time, international shipping is not available.

⏱️ Order Processing Time

  • Orders are typically processed within 1–3 business days after successful payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation via email and/or SMS containing your tracking details.

📦 Estimated Delivery Time

Delivery timelines vary depending on your location:

  • Metro Cities: 4–7 Business Days

  • Tier 2 & Tier 3 Cities: 5–10 Business Days

  • Remote & Rural Areas: 7–12 Business Days

Please note that these are estimated delivery times and may vary due to external factors beyond our control.

💸 Shipping Charges

✅ Free Shipping on All Orders Across India

No minimum order value is required to qualify for free shipping.

🔍 Order Tracking

Once your order has been dispatched, you will receive a tracking number and tracking link via email and/or SMS.

You can use this information to monitor the status of your shipment in real time.

⚠️ Shipping Delays

While we strive to ensure timely deliveries, delays may occasionally occur due to:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Courier partner disruptions

  • High order volumes during sales and promotional periods

  • Government restrictions or unforeseen circumstances

In such cases, we appreciate your patience and will keep you informed regarding your order status.

📍 Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details.

MediBee shall not be held responsible for delays, failed deliveries, or lost shipments resulting from:

  • Incorrect addresses

  • Incomplete address details

  • Incorrect phone numbers

  • Failure to receive the package at the provided address

If you notice an error in your shipping information, please contact us immediately before your order is dispatched.

📦 Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 48 hours of delivery or the expected delivery date.

Our support team will work with the courier partner to investigate and resolve the issue.

❓ Need Assistance?

If you have any questions regarding shipping, tracking, or delivery, please contact us:

MediBee
📧 medibee34@gmail.com

We aim to respond to all customer inquiries within 24–48 business hours.