Privacy policy

Privacy Policy

Last Updated: June 21, 2026

MediBee ("we", "us", "our") operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the "Services"). Our store is powered by Shopify, which enables us to provide our products and services to customers.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, create an account, contact us, or otherwise interact with our Services.

By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Contact Information

  • Full name

  • Shipping address

  • Billing address

  • Phone number

  • Email address

Payment Information

  • Payment method details

  • Transaction records

  • Payment confirmations

Note: Payment information is processed securely through trusted payment providers. We do not store complete card details on our servers.

Account Information

  • Login credentials

  • Preferences and settings

  • Order history

Transaction Information

  • Products viewed

  • Items added to cart

  • Purchases made

  • Returns, refunds, and exchanges

Device and Usage Information

  • IP address

  • Browser type

  • Device information

  • Website activity and interactions

  • Cookies and similar technologies

Customer Support Information

  • Messages sent to us

  • Feedback, reviews, and inquiries

How We Collect Information

We collect information:

  • Directly from you when you place orders, create accounts, or contact us.

  • Automatically through cookies and analytics technologies.

  • From Shopify and service providers that help us operate our business.

  • From marketing and advertising partners where legally permitted.

How We Use Your Information

We may use your information to:

Fulfill Orders

  • Process payments

  • Ship products

  • Manage returns and refunds

  • Provide order updates

Improve Customer Experience

  • Personalize shopping experiences

  • Recommend products

  • Improve website performance

Marketing and Promotions

  • Send promotional emails and offers

  • Display relevant advertisements

  • Conduct marketing campaigns

You may unsubscribe from promotional emails at any time.

Security and Fraud Prevention

  • Detect and prevent fraud

  • Verify transactions

  • Protect customer accounts

Customer Support

  • Respond to inquiries

  • Resolve disputes

  • Provide assistance

Legal Compliance

  • Meet legal obligations

  • Respond to lawful requests from authorities

  • Enforce our policies and terms

Sharing of Information

We may share personal information with:

Shopify

Our store is hosted on Shopify. Information submitted through our store may be processed by Shopify to facilitate store operations.

Service Providers

Including:

  • Payment processors

  • Shipping and logistics partners

  • Analytics providers

  • Customer support tools

  • Cloud hosting providers

Marketing Partners

We may work with advertising and marketing partners to provide personalized advertising and promotional services.

Legal Authorities

When required by law or to protect our rights, customers, or business operations.

Business Transfers

In connection with mergers, acquisitions, or sale of assets.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Maintain shopping carts

  • Analyze website traffic

  • Improve performance

  • Deliver relevant advertising

You can manage cookie settings through your browser preferences.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us so we can remove the information.

Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Delete your information

  • Restrict processing

  • Request data portability

  • Withdraw consent where applicable

To exercise any of these rights, contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including where Shopify or our service providers operate.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

MediBee
Email: medibee34@gmail.com

We will make reasonable efforts to respond to your requests in a timely manner.